FAQ

We provide several options and methods of customer support, including direct phone calls, email support, technical assistance, collaboration tools, a user manual, video instructions, and an onboarding program.

We always respond to support inquiries as quickly as possible, and you can contact us via email, phone, or online chat.

The onboarding process encompasses all steps from the moment you open the license package to the complete implementation of the service. This includes system setup, configuring settings according to your needs, and providing support throughout the entire process. Our communication with you during onboarding ensures that each step is clear and tailored to your specific requirements.