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Essential Tool

User support

Fast, clear, and structured support - straight from the Gauss Box system.

User support Hero Image

Key advantages

Speed. Clarity. Efficiency.

Support within the system

Rely on internal ticketing to receive and resolve user requests - quickly and easily.

Direct communication

Exchange messages, comments, and attachments in real time - all within the context of the request.

Smart assignment and notifications

Requests are automatically routed to the right person or team, with notifications keeping you up to date.

Overview with advanced filtering

Find any ticket in seconds - filter by status, priority, person, or date.

A tool for every job

Discover what each tool offers and how it supports your daily work.

mobile-app

Take advantage of the free mobile app!

Available for both Android and iOS devices.

Explore the tools in real-world use

We’re here to support you from day one. It all starts with a quick chat.